Bookings & Payments

HOW DO I BOOK MY TRIP?
Before booking your trip, you will be in touch with one of our travel advisors who will make sure that you have all the necessary information and who will help you to design your perfect trip to Peru. Once everything is settled, you will receive an invoice with the amount to pay. To confirm your trip a 50% deposit of the total amount has to be made to Viva Peru.

PAYMENT INFORMATION
You can make the payment via bank transfer, Western Union, Money Gram or Pay Pal. Please note that the sender has to cover all the fees charged by the respective payment providers and make sure that VIVA Peru receives the full amount of payment.

  • BANK TRANSFER
  • WESTERN UNION
  • MONEY GRAM
  • PAY PAL


TERMS & CONDITIONS
Dear travelers
Thank you so much for share your adventure with VIVA PER TOURS!
In Peru the system of services and productssometimes are different like your country (the standards of hotels, transportation and other services) and in our mind is give you all the best service as is possible but sometimes there are some circumstances that we can’t control

We suggest you read the following carefully: Sometimes the changescould be made without notice due to the different situation which is out of our control for example: a strike or protest, floods, landslide, bad weather, etc. By booking any of our tours & treks you agree to allow VIVA PERU TOURS to make necessary changes in order to guarantee the visit, postpone or even cancel trips if the circumstances don’t allow making the trip normally.

Some circumstances for example
In the event of a protest or strike (whichis common in Cusco) would benecessary to leave a day or two days earlier than scheduled so that we are able to reach our destination.

By booking any of our adventure tours
(Inka jungle trail, Inca Trail to Machu Picchu,Salkantay trek, rafting, biking and others) you assume the risks associated with this activity like personal accidents or medical emergencies.

TRAVEL INSURANCE
We highly recommend you to take travel insurance in your countrywhich covers accidents, medical expenses (including rescue andrepatriation)

WE REQUIRE YOUR PERSONAL DETAILS FOR BOOKING
The following details are required:

  • Full names
  • Passport scan or photos
  • Nationality age

The passports you provide us have to be valit.


STUDENT DISCOUNT

  • According to new Peruvian regulation you must be under 18 years of age at the time of your tour, or visit to Machu Picchu discount of USD$15.00
  • For children from the age of 0 to 2 are free.
  • Foreign student Submit a student visa issued by the Peruvian embassy or consulate in your country of residence and / or by the National Immigration Superintendence
  • THIS YEAR THE ISIC CARD IS NOT VALIT TO HAVE A DISCOUNT LIKE A STUDENT


MAKING A RESERVATION AND PAYMENT:
In order to guarantee the reservation of the Tour or TrekVIVA PERU TOURS require the 50% in advance of the total amount. This payment is non-refundable.

The balance payment will be paid in Cusco during the briefing (you will confirm the time with you travel advisor) that we will organize with you and usually takes place in your hotel or hostel. That mean staff of VIVA PERU TOURS will visit you to give you the information and tickets for your Tour.


CANCELLATION OF TREKS & TOURS:
If you have to cancel your booking for any reason, the fees to cover non-refundable/non-changeable
Our policy of cancellation for our treks and tours are that they are 100% non-refundable. There are no exceptions due VIVA PERU TOURS expends time purchasing permits, entrance tickets, and making deposits for reservations like hotels and transportation.

  • Up to 8 weeks before the start of the tour: 30% of the total payment
  • Up to 6 weeks before the start of the tour: 50% of the total payment
  • Up to 4 weeks before the start of the tour: 70% of the total payment
  • Less than 4 weeks before the start of the tour you have to pay the 100% of the total amount

INKA TRAIL RESERVATIONS ARE NOT REFUNDABLE.
CAUSE FOR THE INCA TRAIL, PERMITS ARE NON-CHANGEABLE, NON-TRANSFERABLE, AND NON-REFUNDABLE. DATES CAN NEVER BE CHANGED BY GOVERNMENT POLICY.

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